… my 2002 CLK 430 with only 39,000 miles was damaged recently, and needed a new front spoiler and cosmetic repairs. Estate Motors, where I bought the car 12 years ago, recommended only one place, North State Custom. Having other make & model cars in the household go through other auto body shops, I know some of the pitfalls and risks of not going to a reputable, auto body shop, regardless of what my insurance carrier was advising me to do. I decided to walk into Greg’s place without an appointment and it certainly helped to see they are certified by MB USA.
After picking up the car recently, the level of service was excellent start to finish. The follow-up and contact with Kitty, Frank and Greg in the front office was seamless. I got to inspect the car in the garage and I was surprised to see this work area was extremely organized, clean and friendly. The customer washroom was really clean too. They
performed some extra touch up work that I agreed to pay for up-front, but I was not charged for after all.
So I can easily say my experience was excellent, and I need to mention that Greg & Frank’s advice to speak with them “first”, before speaking with my insurance carrier ‘s adjustor, was pivotal in getting this vehicle repaired promptly and smoothly without costing me more than my deductible.