North State came highly recommended because it enjoys a reputation for outstanding service and superior workmanship. Upon arrival at NS we were promptly attended to by a gracious receptionist. Within minutes, the sales manager, Frank Masella outlined what repair was needed and what NS would do. Frank is a true professional–courteous, competent, experienced and knowledgeable. A time line was established. When the repairs were completed our car was returned in mint condition. Our expectations were pleasantly exceeded and realized that NS reputation is beyond 5 star…