Prior to needing work on my 2018 Telsa Model S, I’d never had an insurance claim. I had heard stories – mostly bad – about the process of getting work done and dealing with insurance. After asking around about shops that were Tesla trained, I heard about North State. Avi and the team took the car, dealt with the insurance, and kept me informed every step of the way. I imagine if all shops were as diligent and professional as North State, nobody would have a bad story. Highly, highly recommended. I dare say my car is in better shape now than it was before taking it in.